Return Policy

Your satisfaction is our top priority. If you are not satisfied with a product, we will gladly accept returns on items for up to 30 days after the invoice date for exchange, credit or a full refund, excluding shipping and handling charges.
 
Moore Music Online orders can be returned
by sending the product to the following address:
 
Web Order Return Department
Moore Music Company
615 W. Market Street
Greensboro, NC  27401
 
Return shipping charges for web orders are the responsibility of the customer.

Returned items must be in new, sellable condition with no signs of wear and include original packaging and original invoice. If there is no receipt with the returned merchandise, a store credit will be issued in the form of an E-Card.

Returned product received more than 30 days after invoice will be subject to a 20% restocking fee. No returns will be accepted more than 60 days after the invoice date.